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Support articles
How to prevent accidental selections with eye gaze in TD Snap
October 19, 2021
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How do I change the camera / microphone in Accessible Zoom or Accessible Facebook Messenger?
October 13, 2021
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Do Tobii Dynavox products work with Windows 11?
October 01, 2021
Do Tobii Dynavox products work with Windows 11?
October 01, 2021
Do End Users need to download Switcher separately for TD Browse to function?
September 09, 2021
How do I enter a website in TD Browse? (How do I type in a URL?)
August 30, 2021
Why is my BM7 Editor displaying a full blank white screen?
August 25, 2021
How do I license my Join-In Accessible Apps?
August 04, 2021
Can I use Tobii Dynavox Control with Tobii Game Hub?
August 03, 2021
View all articles on EyeMobile EyeMobile Plus PCEye 1 PCEye 5 PCEye Explore PCEye Go PCEye Mini PCEye Plus
How to Reconnect my Bluetooth Phone if Pairing is Corrupted
June 23, 2021
View all articles on Communicator 5
Communicator will no longer open after updating to version 5.5.7
May 11, 2021
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How to take a screen shot on a Windows-based Tobii Dynavox device for a custom keyguard.
May 06, 2021
Why am I getting a Conversion Error when trying to download saved Activities from My Boardmaker?
May 05, 2021
How do I run a system restore on my I-13/I-16 device?
April 07, 2021
Why is the letter 'I' being spoken as "Capitol I"
April 01, 2021
Why do I get a white screen whenever I open a Sensory Eye-FX game?
March 08, 2021
View all articles on I-Series
Cursor is moving left or right in the message window after update of TD Snap 1.15, Scanning access method
February 26, 2021
How Do I Get My Accessible or Join-In Apps to Install or Work Correctly?
February 18, 2021
How to redeem PODD or Gateway for a Speech Case Tablet and Speech Case Mini (CLOSED) and (Open)
February 03, 2021
Where did the Windows Settings Utility go?
January 25, 2021
Why do I see a white box when I run Sensory Guru EyeFX?
January 22, 2021
View all articles on I-Series
Why do I get “Error starting Boardmaker 7 Editor: edge.initializeClrFunc is not a function” when creating a new activity using the Boardmaker 7 Editor?
January 08, 2021
How do I clear the cache in the Join-In browser?
January 07, 2021
View all articles on Communicator 5
My Boardmaker 7 Editor is stuck displaying on only 1/4 of the screen.
December 31, 2020
How do I save BM7 activities when editing on a Chromebook?
December 17, 2020
Creating a PDF/Printing from a Chromebook
December 10, 2020
How many Licenses and Companion Apps do I get with the Purchase of TD Snap (1.14 release and later)
December 09, 2020
View all articles on TD Snap
How do I use Tobii Dynavox Software License Manager?
December 09, 2020
View all articles on Accessible Literacy Learning Communicator 5 Compass Snap Scene TD Snap Windows Control