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TD Pilot product support
Looking for support and training guidance for your TD Pilot? Find video tutorials, how-to guides, software downloads, manuals and other useful resources.
Support articles
Software licenses
Decontamination
Training videos
- Training videos
- Downloads
- Warranty
- Specifications
Get started
If you are just getting started with a TD Pilot device, these videos will help guide you through the set up process.
Step 1: Open the box
Unboxing
Step 2: Set up eye gaze
Set up eye gaze access with iPadOS AssistiveTouch.
Step 3: Calibrate eye gaze
Calibrate and more with TD CoPilot
Step 4: Toggle between apps
Move between TD Talk & other iOS apps
Move between TD Snap & other iOS apps
Featured training videos
Browse additional video resources available for TD Pilot and related communication software.
TD Talk tour
TD Talk word & phrase prediction
TD Talk QuickMessages
TD Talk edit message window
TD Talk adjust settings
TD Snap eye gaze settings
Training resources
We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.
Live training events
Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.
On-demand training
Browse our library of self-guided resources to brush up on existing skills or learn new ones.
Connect and share
A cloud-based resource for managing your apps and sharing with your communication team.
Manuals and documentation
User manuals
Getting started guides
TD Pilot Transition Kit
TD Pilot with TD Talk
TD Pilot with TD Snap
Training cards
TD Talk and Assistive Touch
TD Snap Core First
Release notes
Tobii Dynavox warranties
All Tobii Dynavox devices come with our Manufacturer’s warranty for two years. The TD Pilot also includes TD Care, which is an extension of the Manufacturer’s warranty and offers an unmatched industry-wide level of protection, including unlimited accidental damage claims per year on the device itself, batteries and even chargers. Purchases and extensions of TD Care can only be made when buying the device.
| Premium devices | Warranty type | Term | Cost (excluding VAT) |
| | Manufacturer TD Care Phone | 2 yrs 1 yr 5 yrs | Included Included Included |
iPad coverage is included for the duration of both the Manufacturer and TD Care warranties.
Find out more about Tobii Dynavox warranties:
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